Frequently Asked Questions
Everything you need to know about your magical shopping experience.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping can take between 10-21 days depending on the destination.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging to qualify for a full refund.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home for the perfect fit.
Are the materials used in your clothing eco-friendly?
Enchanted Toy Shop is committed to sustainability. Over 70% of our current collection is made from organic cotton, recycled polyester, or ethically sourced natural fibers.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.