Returns & Exchanges
At Enchanted Toy Shop, we want your whimsical wardrobe to fit perfectly, which is why we offer a hassle-free 30-day return policy on all unworn boutique apparel. If your magical find isn't quite right, we are here to help you find the perfect exchange or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all boutique tags are still attached and the garments are in unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing